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Subscriber Self-Care

Optimize your customers’ Wi-Fi experience

Give your subscribers the key to managing their home network. Cut down on support costs, truck rolls, and time spent troubleshooting customer issues. Provide the tools for a safe, controlled, and optimal internet experience for your subscribers.
Optimize Efficiency

Spend less time on support calls and more time on business development.

Satisfy Customers

Keep your customers happy and self-sufficient with user friendly home internet tools.

Minimize Troubleshooting

Have all the tools you need to pinpoint – and solve – any problems in the network.

Subscriber Self-Service Tools
Historical Stats

Look back on bandwidth usage and speed test results.

Device Bandwidth

See usage on a per-device view, such as each mobile phone, gaming system, or smart TV.

Live Usage Graph

Draw a real-time graph of current bandwidth usage.

Speed Tests

Run a speed test on demand and view past tests results, as well as latency stats.

Parental Controls

Create users and assign devices. Pause and unpause with the click of a button.

Set Schedules

Set windows of available device usage on a per-user basis.

Guest WiFi

Let your guests have WiFi access without entry to your primary network.

SSID/Password Updates

Update, reset, and change your Internet SSID or password easily and as frequently as needed.

Provider Tools
Easy Invitations

Get subscribers up and running quickly and easily from the RWB dashboard. Give them the keys to their network and begin control in minutes.

Billing Platform Integrations

Pull your customer information directly from Powercode or Sonar billing platforms to easily invite them to Subscriber Self-Care.

Troubleshooting Tools

Solve customer problems easily with full insight and management tools in the RemoteWinBox subscriber dashboard. Educate them on their network and even opens opportunities to upsell customer packages.

Marketing Kit

White-labeled content you can use to help sell, manage, and support RWB Subscriber Self-Care.

*more to come!*

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